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Issue Date | Title | Author(s) | Subject |
---|---|---|---|
2018 | Analyzing various customer journeys in GoDigit, an Insurtech company to reduce the turnaround time of customer queries and enhance the customer experience | Gupta, Askandh; Kaur, Sumeet | Insurance Industry; Consumer Behaviour; 261130 |
2022 | Factors influencing consumer behaviour of cosmetic users on Instagram and YouTube: A comparative study | Gupta, Pragya; Kaur, Sumeet | Consumer Behaviour; Cosmetics; 291097 |
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