Browsing by Author Srivastava, Shefali
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| Publication Date | Title | Author(s) | Subject |
|---|---|---|---|
| 2026 | Modelling the Path from Servitization Enablers to Customer Centricity in the Automotive Industry: An fsQCA and ANN Analysis | Triveshika, S. S.; Srivastava, Shefali; Dwivedi, Ashish; Shardeo, Vipulesh; Dubey, Suchi | Artificial neural networks; servitization; automotive service providers; customer centricity; fuzzy-set qualitative comparative analysis; Faculty Article; Journal Article; Research Article Faculty; Research Article; Faculty Research Paper |