Browsing by Subject Customer Centricity
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| Publication Date | Title | Author(s) | Subject |
|---|---|---|---|
| 2026 | Modelling the Path from Servitization Enablers to Customer Centricity in the Automotive Industry: An fsQCA and ANN Analysis | Triveshika, S. S.; Srivastava, Shefali; Dwivedi, Ashish; Shardeo, Vipulesh; Dubey, Suchi | Artificial Neural Networks; Servitization; Automotive Service Providers; Customer Centricity; Fuzzy-Set Qualitative Comparative Analysis; Faculty Article; Journal Article; Faculty Research Article; Research Article; Faculty Research Paper |